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Learner on LiL
44 Completed Sessions
Last Session:
Tue Aug 18 2015 at 10:00 am EDT
Last Log-in:
Tue Oct 28 2014 at 06:44 am EDT
On Learn It Live Since:
Monday Feb 18, 2013
Group Classes (29)
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Strategic thinking is a key competency for leadership positions. But what is strategic thinking? How does it differ from day in, day out tactical management? How can you develop a strategic mindset when you are in the trenches? In this one hour introductory course, participants will: 1) Understand the difference between operational, tactical and strategic thinking 2) Link into the future goals and priorities of your manager, your colleagues, and your organizations 3) Identify strategic opportunities to build relationships with key players and develop a strategic mindset to move you forward in your leadership career
In this fascinating session you will learn how to delight your customers and consistently fulfil their wants, needs and expectations. We look at the internal customer/supplier chain and the importance of aligning it with the external customer who buys your product or services. We will show you how to analyse customer needs and also what makes a customer experience good or bad. You will also learn what switches your customers on and off and how to build sustainable loyalty so they keep coming back to you. The session also covers how to turn your customers into your best sales people when they tell others how good you are! Finally we look at turning complaints into compliments when things don't go to plan.
In this webinar, you're going to discover how in a single page, you can prioritize what you really want in life and figure out how to get there. Top three reasons to attend this live webinar: 1. Discover a 4-Step Formula For Developing a Successful Personal Financial Plan 2. How To Be More Comfortable With Your Financial Life And Attaining Financial Success 3. Figure Out Your Specific Personal Goals Surrounding Money and Why It Is Important To You
Experts (19)
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Larry Mohl is the CEO of Jamstir, Inc. and a founding principal of Performance Inspired, Inc. Larry started his career as an engineer in communications systems research, product development, and engineering management at Motorola, Inc. He became an early leader in corporate social networking by pioneering “Communities of Practice” as the head of Knowledge Management at Motorola University. After helping to re-vitalize Motorola’s Personal Communications Sector as the head of leadership, learning, and performance, Larry served as the Chief Learning Officer for The American Express Company and Children’s Healthcare of Atlanta. In these roles he led innovative company-wide efforts in leadership development, learning, and talent management. Larry is the co-author of the Wall Street Journal best selling book “Networking is Dead: Making Connections that Matter”. He has been featured as the cover story in Chief Learning Officer Magazine and has appeared in Training Magazine, Talent Management Magazine, CIO Magazine, and the Atlanta Journal Constitution. He is a sought after speaker and frequent expert panelist on a broad array of organizational topics. Larry holds three international patents and is an award winning professional musician and composer. His innovative work to use music as a tool in business helps corporations inspire higher levels of engagement, commitment, and brand advocacy.
I'm an experienced Leadership Consultant and Trainer, Speaker, Executive and Life Coach and author with 30+ years experience in developing leadership potential and empowerment, supporting people at individual or organizational level to develop confidence, leadership and people skills; empowering them to see themselves as the solution. I've also founded Recovering Workaholics. A serious ski accident in 1983, forced me to use a wheelchair. As the Head Teacher (Principle)of a large school I was unable to access most classrooms. I had to look at the bigger picture and develop innovative ways to motivate and engage staff so that they were self reliant, understood how to deliver excellence and take responsibility for their own performance. The approach was successful in maximizing both personal development and leadership potential. It's also why in the 20 years of leading the school, it was acknowledged as one of Ofsted's "Best Schools" twice and included on the HMI honours list as one of England's most successful schools and had a string of quality and kite marks. The approaches have proved just as successful in a wide range of business settings. Books include "Kick Start Your Career", "Manage Your Staff More Effectively" and "Chariots On Fire". www.ginagardinerassociates.co.uk www.recoveringworkaholics.com
Mr. Joshua Ammons is a strategist with 10+ years of experience improving the efficiency and effectiveness of large and complex organizations. He has concentrated his career on introducing innovative approaches and tools and in improving business processes. He has experienced great success designing and developing collaborative solutions for large government institutions such as the Department of Transportation, Department of Homeland Security, Department of Defense, the Intelligence Community and the Postal Service.
Learning Materials